Delete Account

To Delete your WingMan Account and Associated Data

In the WingMan for Recovery app on your mobile device

  1. Tap the My Journey button on the bottom of the screen

  2. Scroll to display the Settings button on the lower right of the screen.  

  3. Tap the Settings Button

  4. Scroll to display the Delete Account button on the lower right of the screen

  5. Tap the Delete Account Button

  6. When you are certain that you would like to remove all of your information from the WingMan system, tap the Delete button.  If not, tap the Cancel button.

  7. Check your email for a verification code from WingMan.  

  8. Enter that verification code in the app and tap the send icon.

Your account and all associated data will be permanently removed from the WingMan system.

Terms and Privacy

 By using our services, you agree to follow these “Terms of Service,” so please read these before you begin. This document will explain what is expected of you in order to use the Addiction Resource Systems, Inc. Services, and also what you can expect from Addiction Resource Systems, Inc.

 The Addiction Resource Systems, Inc. websites (collectively, the “Website”), all other products and services, including mobile applications, owned, controlled or offered by Addiction Resource Systems, Inc., and all content offered as part thereof, are collectively referred to herein as the

“Services. Subscribers, account holders, customers, and others who download, access, use, and/or subscribe to the Services (the “Client” or “you”) are required to agree to the following terms and conditions (the “Terms of Service”). Your use of the Services constitutes your acceptance of and agreement to all of the terms and conditions in both the Terms of Service and the Privacy Policy. The Terms of Service govern your use of the Services and are a condition to your use of the Services.

 

IF YOU OBJECT TO ANYTHING IN THESE TERMS OF SERVICE OR IN THE PRIVACY POLICY, YOU SHOULD NOT USE THE SERVICES.

 

By using the Services, you are agreeing to the content of these Terms of Service, and the content of our Privacy Policy. When you use our Services, you are acknowledging that you have read, understood, and agree to be bound by all the terms, conditions, consents and disclosures set forth in the terms of service, the privacy policy, the applicable guidelines set forth on the website, and the applicable end user license agreement (if any) for any mobile apps you download. If you do not agree to the Terms of Service, the privacy policy, the applicable guidelines and/or the applicable end user license agreement (if any), you must stop using the Services immediately.

 

If there are any parts of these conditions or aspects of our policies that you cannot understand or wish to clarify, or for an aggregate collection of our policies, please send your questions to [email protected].

 

Who Can Use These Services

Addiction Resource Systems, Inc. Services are currently available only for individuals aged 13 years or older. BY USING OR ACCESSING THE SERVICES, YOU ARE AFFIRMING THAT YOU ARE AGED 13 OR OLDER. Please be advised that Addiction Resource Systems, Inc. is not responsible for misuse or violations of these terms resulting from misrepresentation of age, location, or any other subscriber dependent content.

 

Medical Disclaimer

NEITHER ADDICTION RESOURCE SYSTEMS, INC.

NOR THE SERVICES PROVIDED BY ADDICTION RESOURCE SYSTEMS, INC. CONSTITUTE MEDICAL ADVICE.

 

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.

 

Never disregard, avoid, or delay in obtaining medical advice from a qualified healthcare provider based on information obtained through the Services. Addiction Resource Systems, Inc.

Services DO NOT provide medical advice. Reliance on any information provided by Addiction Resource Systems, Inc., its employees, partners, or other users of the Services is solely at your own risk. Addiction Resource Systems, Inc. does not recommend or endorse any specific test, facility, provider, product, procedure, opinion, or other information that may be mentioned on the services.

 

Modification of Terms and/or Services

Addiction Resource Systems, Inc. works to reflect the most up to date practices for guidelines and policies, and as we evolve, we hope to keep you aware of those developments. Addiction Resource Systems, Inc. reserves the right, in its sole discretion, to modify these Terms of Service at any time and without prior notice.

 

If Addiction Resource Systems, Inc. amends these Terms of Service, it will update this posting on the Website and specify the effective date of the new version of the Terms of Service. If you have provided us with an email address, you will be notified through the email provided. Your continued use of the Services following the posting of a new version of the Terms of Service constitutes your consent to the amended terms. Your acceptance of the Terms is not contingent on your receipt of notification. Accordingly, you should check to see if a new version of the Terms of Service has been posted each time you use the Services. If the amended Terms of Service are not acceptable to you, you should not continue to use the Services.

 

Privacy

Your privacy is very important to us. Please refer to the Privacy Policy at the end of this document to learn about how Addiction Resource Systems, Inc. collects, uses and protects your information in connection with our Services.

 

Your Account

In order to use certain features of the Services, you must register and create an account with Addiction Resource Systems, Inc. (your “Account”). You are responsible for maintaining the confidentiality of any passwords associated with your Account, monitoring all activity under the Account, and you assume full responsibility for all activities that occur under your Account.

Addiction Resource Systems, Inc. reserves the right to suspend or terminate your Account at any time, for any reason, and shall incur no liability for such suspension or termination. If you believe that your password or your account security has been compromised, contact us immediately at [email protected]. Addiction Resource Systems, Inc. is not responsible for any disruptions or terminations of service arising from your failure to notify us of unauthorized activity.

 

Your Responsibility

YOU MUST FOLLOW THESE GUIDELINES IN ORDER TO USE OUR SERVICES.

 

When you subscribe to Addiction Resource Systems, Inc., or access any of the Services or affiliate Services, you are agreeing that you will abide by the guidelines for appropriate use of the Services, outlined below.

By using the Services, you agree not to post, upload, publish, submit or transmit any information or other material that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (i) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances (including but not limited to activities that promote or provide instructional information regarding the manufacture or purchase of illegal weapons or illegal substances.

 

We respect the safety and privacy of all our clients.

Addiction Resource Systems, Inc. has a zero-tolerance policy for abusive behavior. As a subscriber of Addiction Resource Systems, Inc., you must refrain from the following prohibited activities:

 

  • Bullying, name-calling or other aggressive behaviors
  • Unwanted contact, stalking, or harassment of other clients.
  • Collection or storage of any personally identifiable information from the Services from other subscribers without their express prior permission.
  • Collection of personal data about other subscribers for unlawful purposes.
  • Collection of Personal Data about individuals under 13, for any purpose.

 

Addiction Resource Systems, Inc. is not a substitute for Medical, Legal, or other professional advice. Please do not:

 

  • Provide clients with medical, counseling, legal or other professional services or advice.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Use Addiction Resource Systems, Inc. Services or related forums to disseminate professional information or services.

 

Addiction Resource Systems, Inc. Services are for personal, non-commercial use only. The following actions are prohibited:

 

  • Use of the Services to send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation.
  • Make unsolicited contact with anyone for any commercial purpose.
  • Use of the Services for any commercial purpose or the benefit of any third party or in any manner not explicitly permitted by the Terms of Service.
  • Dissemination of advertisements or other irrelevant content.
  • Repetitive posts, or multiple posts containing the same or similar content.
  • Collection of personal data about other clients for commercial purposes.

 

Addiction Resource Systems, Inc. Services may not be used to compromise our security. It is not permitted to use the Services to:

 

  • Access, tamper with, or use non-public areas of the Website, Addiction Resource Systems, Inc. computer systems, or the technical delivery systems of Addiction Resource Systems, Inc. providers.
  • Attempt to probe, scan, or test the vulnerability of any Addiction Resource Systems, Inc. system or network or breach any security or authentication measures.
  • Avoid, bypass, remove, deactivate, impair, or otherwise circumvent any technological measure or measures implemented by Addiction Resource Systems, Inc. or any of Addiction Resource Systems, Inc’s providers or any other third party (including other subscribers) to protect the Services.
  • Attempt to access or search the Addiction Resource Systems, Inc. Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than tools that access or search the Services through software and/or search agents provided by Addiction Resource Systems, Inc. or other generally available third party web browsers (such as Microsoft Internet Explorer, Mozilla Firefox, Safari or Opera).
  • Misrepresent yourself as an affiliate or representative of Addiction Resource Systems, Inc.
  • Use any meta tags or other hidden text or metadata utilizing an Addiction Resource Systems, Inc. trademark, logo, URL or product name.
  • Forge any network packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information.
  • Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services.
  • Interfere with, or attempt to interfere with, the access of any client, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website.

 

Addiction Resource Systems, Inc. users should be aware that laws and regulations may vary throughout different countries and states. Users are responsible for understanding and obeying all relevant local laws and regulations. The Addiction Resource Systems, Inc. Services MAY NOT be used to:

 

  • Violate any applicable law or regulation.
  • Circumvent legal, medical, or court ordered restrictions on contact, consumption, proximity or other behaviors.

 

Law Enforcement

ADDICTION RESOURCE SYSTEMS, INC.WILL COOPERATE WITH RELEVANT AGENCIES TO ENFORCE THESE TERMS OF SERVICE.

 

Addiction Resource Systems, Inc. reserves the right to investigate and prosecute all of the above without restriction, especially those behaviors that jeopardize the safety or security of our subscribers. ADDICTION RESOURCE SYSTEMS, INC. RESERVES THE RIGHT TO COOPERATE WITH ANY APPLICABLE LAW ENFORCEMENT AGENCY IN CONJUNCTION WITH THE VIOLATION OF ANY OF THE ABOVE CONDITIONS, including providing medical, counseling, legal or other professional advice, intellectual property rights infringement and Services security issues, to the fullest extent of the law. Addiction Resource Systems, Inc. has the right to monitor your access to or use of the Services for the purpose of operating the Services, ensuring compliance with the Terms of Service, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. This right is exercised for the purposes of protecting our subscribers and ensuring privacy, but this right DOES NOT constitute an obligation on the part of Addiction Resource Systems, Inc. to monitor the Services for unauthorized use. Addiction Resource Systems, Inc. reserves the right, at any time and without prior notice, to remove or disable access to any Content. Addiction Resource Systems, Inc. exercises sole discretion over the administration of content, and will exercise sole determination over what is considered a violation of the Terms of Service.

 

Jurisdiction

This Policy and all matters relating to your access to, and use of, the Services will be governed by the laws of the United States of America without regard to conflict of laws. Any dispute arising out of or relating to this Policy or your access or use of the Addiction Resource Systems, Inc. Services shall be subject to the exclusive jurisdiction of the federal courts located in the United States of America, and you hereby submit to the personal jurisdiction of such courts. If any provision in this Policy is held invalid or unenforceable, that provision shall be construed in a manner consistent with the applicable law to reflect the original intent of the provision, and the remaining provisions of this Policy shall continue in full force and effect.

 

PLEASE BE AWARE THAT AS STATE, PROVINCE AND LOCAL LAWS MAY VARY, YOUR ACTIVITY LOG MAY NOT REMAIN CONFIDENTIAL IF STORED ON YOUR LOCAL DEVICE. IF YOU ARE REPORTING BEHAVIOR THAT VIOLATES A LOCAL ORDINANCE OR LAW, ADICTION RESOURCE SYSTEMS, INC. CANNOT BE RESPONSIBLE FOR THE CONSEQUENCES OF DISPARATE PRIVACY, CONFIDENTIALITY, OR OTHER LAWS OR POLICIES.

 

Proprietary Rights

The Services are owned and operated exclusively by Addiction Resource Systems, Inc. The Addiction Resource Systems, Inc. Software, content, visual interfaces, information, graphics, design, trade dress, compilation, computer code, products, software, services, including, but not limited to, the mobile device applications, and all other elements of the Service (collectively, the “Content”) are protected by United States copyright, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except as expressly provided in the Terms of Service, Addiction Resource Systems, Inc. and its licensors exclusively own or control all right, title, and interest in and to the Services, including all associated intellectual property rights. You may not remove, alter or obscure any copyright, trademark, or other proprietary rights notices incorporated in or accompanying the Services. Except as expressly authorized by Addiction Resource Systems, Inc. under this Agreement, you may not sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Content.

 

SUBSCRIBER SUBMISSIONS: WE WILL USE THE INFORMATION THAT YOU GIVE US.

You give Addiction Resource Systems, Inc. permission to use any content submitted (uploaded) by you to the Services (“Submissions”) for the following purposes and any purpose reasonably related thereto, as determined by Addiction Resource Systems, Inc.in its sole discretion: (1) to administer, maintain, update, improve, test, access and use the Services; (2) as may be necessary to obtain the assistance of third parties to administer, maintain, update, improve, test, access and use the Services; (3) as may be necessary to effect any business transition with Addiction Resource Systems, Inc. or our affiliates, whether of corporate status, management or otherwise; and (4) to comply with any applicable law or governmental request. In addition, you give Addiction Resource Systems, Inc. permission to transmit content to third parties in connection with the administration, maintenance, revision, improvement, testing, accessing and use of any Applications.

 

YOU AGREE TO LET US USE ANY AND ALL CONTENT YOU UPLOAD.

 

By submitting (uploading) content to Addiction Resource Systems, Inc., You hereby grant, and you represent and warrant that you have the right to grant, to Addiction Resource Systems, Inc. the nonexclusive, royalty-free, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your Submissions, and to grant sublicenses of the foregoing, solely for the purposes of including your Submissions in the Service. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your Submissions. You also hereby grant to Addiction Resource systems, Inc., in connection with a sale of Addiction Resource Systems, Inc. or the assets of Addiction Resource Systems, Inc., the right to sell or transfer the Submissions to a third party.

 

WE ARE NOT RESPONSIBLE FOR THE CONTENT SUBMITTED BY USERS.

 

Addiction Resource Systems, Inc. does not verify the accuracy or authenticity of any User Content or Submissions and makes no representations or warranties with respect to any Content. You acknowledge that Addiction Resource Systems, Inc. has the right, but does not have any obligation, to monitor content for any purpose. You acknowledge that you are solely responsible for all content and material that you provide to the Service.

 

Third Party Sites / Links / Rewards

 

WE ARE NOT RESPONSIBLE FOR THE BEHAVIOR OF OUR AFFILIATES.

 

To provide our subscribers with continued support and motivation, we have partnered with a diverse group of affiliates who will offer you products and services to stay on track and meet your goals. In order to utilize their services, you will need to complete certain transactions with these third-party entities. We do not allow these third parties access to your personally identifying information without your permission. Addiction Resource Systems, Inc. does not endorse or promote any particular service, policy, affiliation or activity of our third parties, and the user is responsible for reviewing the policies and practices of third parties, as Addiction Resource Systems, Inc. Terms and Policies are not extensible to affiliate entities.

Transactions with third parties found on or accessible through the Services exist solely between you and such third party. These dealings include, but are not limited to, your participation in promotions, the payment for and delivery of items if any, and any terms, conditions, warranties, or representations associated with such dealings.

Content provided by third parties, such as links or promotions are accessed exclusively at your own risk.

 

Addiction Resource Systems, Inc. retains no obligations for involvement in disputes between Users and Third Parties arising from any transaction conducted through the Services. By agreeing to the Terms of Service, you agree to release Addiction Resource Systems, Inc., its employees and contractors from claims, damages and demands that arise from such disputes.

 

You are not required to make any transactions with third parties in order to continue using Addiction Resource Systems, Inc. Services. Your participation in any offers, services, or transactions with third parties will not affect your use of the Addiction Resource Systems, Inc. Services, unless such activity is determined to constitute a violation of the Terms.

 

Location Data

Addiction Resource Systems, Inc. Services verify Member routine check-ins by using the built-in device GPS, and data or Wi-Fi connection native to each Member’s phone or tablet. Due to variations in the capabilities of each Member’s device it is possible that Members’ devices could fail to accurately report that Members are in the correct location and using the app properly due to factors related solely to device performance. The Services are intended only as personal, location-based services for individual use and should not be used or relied on as an emergency locator system, used while driving or operating vehicles, or used in connection with any hazardous environments requiring fail-safe performance, or any other application in which the failure or inaccuracy of that application or the service could lead directly to death, personal injury, or severe physical or property damage. Neither Addiction Resource Systems, Inc. nor the Services it provides are suited or intended for business or enterprise use. Addiction Resource Systems, Inc. is not responsible for any outcomes associated with the availability, functionary, or improper use of the location services.

 

ADDICTION RESOURCE SYSTEMS, INC. SERVICES DO NOT SUPPORT MEDICAL RESPONSE.

 

If you have a medical emergency, please call emergency services.

 

Indemnification

 

YOU AGREE NOT TO HOLD US RESPONSIBLE FOR YOUR ACTIONS OR THE ACTIONS OF OTHER USERS.

 

You agree to indemnify and hold harmless Addiction Resource Systems, Inc., its directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys’ fees) directly or indirectly related to (1) your breach of the Terms of Service; (2) Content that you provide, create, submit, post, or transmit through the Services or offline; (3) your use of the Services, or (4) transaction or interaction with any other client, including but not limited to injuries, losses, or damages (compensatory, direct, incidental or otherwise) of any kind arising in connection with or as a result of those interactions.

 

Final Medical Disclaimer

 

THE CONTENT AVAILABLE VIA THE SERVICES IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER ADDICTION RESOURCE SYSTEMS, INC.

NOR ITS AFFILIATES OR CLIENTS ARE ENGAGED IN RENDERING MEDICAL, COUNSELING, LEGAL, ACCOUNTING OR OTHER PROFESSIONAL SERVICES OR ADVICE. SUCH CONTENT IS NTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL, COUNSELING, LEGAL, ACCOUNTING, HEALTHCARE OR OTHER PROFESSIONAL ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND/OR SERVICES FROM ANY QUALIFIED HEALTHCARE PROVIDER, ATTORNEY, ACCOUNTANT OR OTHER PROFESSIONAL ADVISOR FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN, QUALIFIED HEALTHCARE PROVIDER, ATTORNEY, ACCOUNTANT OR OTHER PROFESSIONAL ADVISOR REGARDING ANY QUESTION OR CONCERNS YOU ENCOUNTER THAT REQUIRE PROFESSIONAL ADVICE. DO NOT DELAY SEEKING MEDICAL TREATMENT AS A RESULT OF INFORMATION YOU MAY ENCOUNTER BY YOUR USE OF THE SERVICES.

 

Privacy Policy and GDPR Statement

 

Privacy Policy

 

This Privacy Policy applies to Addiction Resource Systems, Inc. (ARS) and its subsidiaries and information collected through use of this application and online products and services related to the addiction industry (“Services”). Personal information that we receive, collect or process from or on behalf of third parties, including our customers and business partners, is governed by the privacy policies of those third parties. For example, the personal information that we receive from individuals using our Services as a resource is governed by its privacy policy. We are not responsible for the policies or actions of our customers, business partners, or other third parties with respect to personal information.

 

Notice

 

We receive personal information, including names and contact information from our clients and business partners and, in some cases, directly from individuals when we act as a contractor for our customers and partners in providing our Services; and from individuals who voluntarily submit it to us by requesting products, services or other information through this website, by participating in surveys or promotions or by engaging in other communications with ARS. This information may be combined with information that we receive from other sources, including from third party business partners. For example, we may use third party information to confirm contact information or to better understand your interests by associating demographic information with the information you have provided.

 

When our customers grant staff administrator rights for ARS, then we will also collect some personal information about these administrators in order to provide the services and for security reasons. This will include log-in details such as name, email address and password, IP address, time of access to the service, as well as a record of whether the administrator has accepted ARS’s terms and conditions and privacy policy.

 

When individuals use this application, we utilize technologies to collect data that allows us to customize and improve user experience with our Services. For example, these technologies allow us to identify whether an individual is a first time or return visitor and to provide faster data retrieval for return visitors. When an individual voluntarily submits information to us or one of our customers or business partners, we may associate this personal information with information gathered through these technologies so that we can offer increased personalization and functionality services to our customers or business partners.

 

When an account is first created using the Services, there is an option to be affiliated with an addiction recovery clinic. If the customer chooses to do so, we may share customer information that is input to the services with only that clinic so that the clinic may provide personalized services to the customer.

 

We use the information we collect to provide related Services to our customers and to individuals on behalf of our customers. We also use the information we collect to offer industry-related analysis, reporting and marketing services to our customers and other third parties in the addiction industry.

 

We may further use any information that we collect, including personal information, to administer, operate and improve our website, our Services and our business. We also use information we collect to communicate with individuals and for other marketing purposes.

 

Notice to California Residents

 

Under California law, California residents may request a list of all third parties to whom we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and would like to receive such a list, please contact us. For any such request, include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. Please provide enough information for us to determine if this applies to you. You must also attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly or that do not have complete information.

 

Security

No security program is impenetrable, and criminals have proven adept at circumventing widely adopted security safeguards, so we cannot guarantee the security of personal information.

Accordingly, you acknowledge that you provide personal information to us at your own risk.

 

Any customer, reseller, user or other third-party accessing ARS’s website or Services is responsible for its own use of the website and the Services.

ARS is not responsible for any third party’s actions or their security controls with respect to information that third parties may collect or process via the website, Services or otherwise.

 

Onward Transfer

We may utilize third party service providers to help us manage our business and provide goods and services to our customers and business partners.

We may also share personal information with our customers, business partners and our affiliates for their own marketing and internal business purposes. If we share personal information with third parties, we require that they only use such information received from us for their intended purpose.

 

ARS also may disclose any personal information as required by law, court order or other valid legal processes or in connection with a merger, acquisition, reorganization or sale of ARS, any of ARS’s business lines, or all or substantially all of ARS’s assets or a ARS business line’s assets.

 

Choice

Should you sign up for our email list and then change your mind and no longer wish to receive e-mail or periodic mailings from us in the future, please let us know by sending an e-mail to [email protected] with your email address in the subject line.

 

If you do not want your personal information to be used or transferred to third parties for their own marketing purposes as set forth in this Privacy Policy, you may send an email to [email protected].

 

Access

We will provide you with access to your personal information stored on our active servers upon request, subject to a reasonable handling charge.

You may correct or update such information by sending an email to

[email protected], with “privacy policy update” in the subject line. We will also delete your personal information from our active servers, upon your written request, unless we are required to retain it by law or other legal obligation.

 

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

 

Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes in this application and notify you of material changes with an alert on the site or a communication to you.

 

Additional Information/Questions

We will investigate all complaints promptly and diligently to address your concerns and resolve any disputes quickly. If a complaint or dispute cannot be resolved through our internal process, we agree to independent dispute resolution procedures administered by the American Arbitration Association.

 

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Addiction Resource Systems, Inc. (ARS) legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

 

Transfer of Your Information Outside the EEA

 

We may transfer some of your information to the United States in order to process to a resource and other transactions. Because the United States does not have equivalent data protection legislation protecting the use of your personal information, we comply with European Union law by using Standard Contractual Clauses approved by the European Commission or by adopting other means to ensure that adequate safeguards are applied.

 

ARS may process your Personal Data because:

 

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests, and it’s not overridden by your rights
  • For payment processing purposes
  • To deliver our educational content
  • To comply with the law

 

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ARS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

 

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

 

In certain circumstances, you have the following data protection rights:

 

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where ARS relied on your consent to process your personal information.

 

Please note that we may ask you to verify your identity before responding to such requests.

 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

Privacy Policy Last Modified December 29, 2023

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