Transfer of Your Information Outside the EEA
We may transfer some of your information to the United States in order to process to a resource and other transactions. Because the United States does not have equivalent data protection legislation protecting the use of your personal information, we comply with European Union law by using Standard Contractual Clauses approved by the European Commission or by adopting other means to ensure that adequate safeguards are applied.
We receive personal information, including names and contact information from our clients and business partners and, in some cases, directly from individuals when we act as a contractor for our customers and partners in providing our Services; and from individuals who voluntarily submit it to us by requesting products, services or other information through this website, by participating in surveys or promotions or by engaging in other communications with ARS. This information may be combined with information that we receive from other sources, including from third party business partners. For example, we may use third party information to confirm contact information or to better understand your interests by associating demographic information with the information you have provided.
When individuals use this application, we utilize technologies to collect data that allows us to customize and improve user experience with our Services. For example, these technologies allow us to identify whether an individual is a first time or return visitor and to provide faster data retrieval for return visitors. When an individual voluntarily submits information to us or one of our customers or business partners, we may associate this personal information with information gathered through these technologies so that we can offer increased personalization and functionality services to our customers or business partners.
We use the information we collect to provide related Services to our customers and to individuals on behalf of our customers. We also use the information we collect to offer industry-related analysis, reporting and marketing services to our customers and other third parties in the addiction industry.
We may further use any information that we collect, including personal information, to administer, operate and improve our website, our Services and our business. We also use information we collect to communicate with individuals and for other marketing purposes.
Notice to California Residents
Under California law, California residents may request a list of all third parties to whom we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and would like to receive such a list, please contact us. For any such request, include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. Please provide enough information for us to determine if this applies to you. You must also attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly or that do not have complete information.
No security program is impenetrable and criminals have proven adept at circumventing widely-adopted security safeguards, so we cannot guarantee the security of personal information. Accordingly, you acknowledge that you provide personal information to us at your own risk.
Any customer, reseller, user or other third party accessing ARS’s website or Services is responsible for its own use of the website and the Services. ARS is not responsible for any third party’s actions or their security controls with respect to information that third parties may collect or process via the website, Services or otherwise.
We may utilize third party service providers to help us manage our business and provide goods and services to our customers and business partners. We may also share personal information with our customers, business partners and our affiliates for their own marketing and internal business purposes. If we share personal information with third parties, we require that they only use such information received from us for their intended purpose.
ARS also may disclose any personal information as required by law, court order or other valid legal processes or in connection with a merger, acquisition, reorganization or sale of ARS, any of ARS’s business lines, or all or substantially all of ARS’s assets or a ARS business line’s assets.
Should you sign up for our email list and then change your mind and no longer wish to receive e-mail or periodic mailings from us in the future, please let us know by sending an e-mail to firstname.lastname@example.org with your email address in the subject line.
We do not knowingly collect personal information from children under the age of 13.
We will investigate all complaints promptly and diligently to address your concerns and resolve any disputes quickly. If a complaint or dispute cannot be resolved through our internal process, we agree to independent dispute resolution procedures administered by the American Arbitration Association.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
ARS may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To deliver our educational content
- To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ARS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where ARS relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).